MX

Company

Uber

Year

2025

Role

Lead Designer

Challenge & Approach

Scale experimentation with confidence

As experimentation scaled across marketplace teams at Uber, coordinating overlapping tests became increasingly time-consuming. Inconsistent experiment design, incomplete documentation, and non-standardized reporting reduced visibility, slowed decision-making, and limited the ability to learn from results.

MX is a marketplace experimentation platform that enables users to schedule, create, launch, and analyze experiments to guide product decisions. 

Principles

Principles

[001]

Single

source of truth

Increase transparency and cross-team collaboration.

[001]

Single

source of truth

Increase transparency and cross-team collaboration.

[001]

Single

source of truth

Increase transparency and cross-team collaboration.

[002]

Guided

process

Make running experiments feel simple, approachable, and accessible to anyone, regardless of technical skill level.

[002]

Guided

process

Make running experiments feel simple, approachable, and accessible to anyone, regardless of technical skill level.

[002]

Guided

process

Make running experiments feel simple, approachable, and accessible to anyone, regardless of technical skill level.

[003]

Analysis

standardization

We design systems and craft purposeful interactions.

[003]

Analysis

standardization

We design systems and craft purposeful interactions.

[003]

Analysis

standardization

We design systems and craft purposeful interactions.

My Role

Bringing clarity to complex experimentation

Led the 0-1 design of the experimentation platform, establishing the vision, interaction model, and workflow standards for experiment creation, governance, and reporting. Partnered closely with product, engineering, and data scientists to balance operational needs, usability, and scalability.

How things work

How things work

Increase visibility across the organization

Explore a centralized repository of experiments, making it easy to discover past work, understand outcomes, and build on existing learnings.

Prevent overlapping tests

Plan and configure experiments within a shared calendar, with built-in conflict detection to identify overlapping tests and help ensure reliable, unbiased results.

Standardized Reporting

Standardized Reporting

Analyze experiment results through a unified reporting framework that highlights key metrics, supports rollout decisions, and enables clear communication with stakeholders across teams and organizations.

Result

Driving smarter product decisions

By standardizing experiment planning, execution, and analysis, MX transformed experimentation from a fragmented process into a scalable system for organizational learning and product innovation.