IRIS

ZHOU

12:18:57 PM

DESIGN SYSTEM + PLATFORM SOLUTION + VISUAL IDENTITY + EMERGING EXPERIENCE

ABOUT ME

I enjoy approaching complex challenges methodically, while staying true to the value of craft, collaboration and joy in the creative process.

SELECTED

WORKS

SELECTED

WORKS

EXPERIENCE

Netflix

Messaging · Content Discovery & Promotion · Media Operations

Led a team of two designers and drove multiple 0→1 initiatives for Netflix's global member communications, content promotion, and media production operation. Designed the messaging platform and design system that scaled member communications, content promotion tools that powered personalized discovery on service, and media production suites that streamlined production planning, financial management, localization, and operational workflows across the content lifecycle.

Netflix

Messaging · Content Discovery & Promotion · Media Operations

Led a team of two designers and drove multiple 0→1 initiatives for Netflix's global member communications, content promotion, and media production operation. Designed the messaging platform and design system that scaled member communications, content promotion tools that powered personalized discovery on service, and media production suites that streamlined production planning, financial management, localization, and operational workflows across the content lifecycle.

Uber

Analytical Suites · Experimentation · Risk Intelligence

Led the strategy and design of data suites and operational platforms that supported marketplace optimization, experimentation, and trust operations at Uber. Created analytics suites that provided real-time visibility into marketplace health, supply-demand dynamics, and business performance; experimentation platforms that enabled teams to launch, measure, and scale product initiatives; and investigative tools that helped risk and operations teams detect fraud, resolve incidents, and make faster decisions at scale.

Uber

Analytical Suites · Experimentation · Risk Intelligence

Led the strategy and design of data suites and operational platforms that supported marketplace optimization, experimentation, and trust operations at Uber. Created analytics suites that provided real-time visibility into marketplace health, supply-demand dynamics, and business performance; experimentation platforms that enabled teams to launch, measure, and scale product initiatives; and investigative tools that helped risk and operations teams detect fraud, resolve incidents, and make faster decisions at scale.

Razorfish

Emerging experience

Built highly immersive interactive experiences in retail spaces to attract, inspire and engage audience.

Razorfish

Emerging experience

Built highly immersive interactive experiences in retail spaces to attract, inspire and engage audience.

Crispin

Brand innovation & experiences

Designed cross-channel brand experiences that connected physical and digital touchpoints, helping brands build awareness, strengthen engagement, and create lasting connections.

Crispin

Brand innovation & experiences

Designed cross-channel brand experiences that connected physical and digital touchpoints, helping brands build awareness, strengthen engagement, and create lasting connections.